FAQs

Ordering on HP.Market is easy and safe. Once you have found the item you would like to purchase, click the "ADD TO CART" button to place it in your Shopping Cart. Follow the directions through the checkout process to complete your order. Your order will not be completed until the very end of the checkout process, when you will be asked for your credit card/payment information. 

Yes, it is safe to order on HP.Market. We use industry-standard encryption technologies when transferring and receiving customer data exchanged with our site server.

Yes, HP.Market ships internationally. For destinations outside of Canada and the US, simply fill out all the required shipping information during checkout, it is as easy as that!

Items are accepted for return or exchange if returned in the original condition within 30 days and accompanied by a sales receipt. Refund to the purchaser will be in the form of the original tender. Please refer to Returns & Exchanges for detailed information.

We offer FREE STANDARD SHIPPING to Canada on orders over $75, and to USA on orders over $100. No promo code needed! Please refer to Shipping & Payments for detailed information.

I am having trouble with my shipping address.
TIP: Go to www.candapost.ca and click on "Find a Postal Code". You can enter the first line of your street address, city and province and Canada Post will return the standard postal code and correct entry of your city, province and postal code combination.

If you have a tracking number for your order, you can check online with the shipping provider to monitor its progress. Otherwise, you can contact us to inquire about your order if you do have any concerns about it. Please refer to Shipping & Payments for detailed information.